Job Abstract
Coordinates resource management for the call center. Ensures efficient screening, evaluation and triage of incoming referrals. This is a hybrid position of in office and remote work. Responsibilities: Coordinates resource management for the call center; identifies and develops relationships with regional healthcare providers to establish support services that are realistic, appropriate and accessible. Creates and maintains provider database and ensures department staff are aware of current avail...
Search Terms: Customer Service Representative, Customer Service, Representative, Evaluation, Healthcare