The City of Monterey Park is hiring a full-time Police Clerk and we want you to join our team!
We are looking for an individual with excellent customer service skills, data entry skills, multi- tasker and detail oriented to join the Monterey Park Police Department.
This is a full-time benefited position that is scheduled to work rotating shifts including nights, weekends and holidays; 4/10 work week.
The City offers an exceptional benefits package including 2.7% @ 55 for Classic CalPERS members, generous holiday banks, and a 4.5% cost-of-living salary adjustment effective July 2024.
Under general supervision, the Police Clerk position supports the Police department and the community by providing first-line customer service via phone, email or in person; as well as performing moderately difficult clerical work in the Police Department. This position may be assigned to the Records, Administration or Line Operations Bureau. A Police Clerk types, files, processes, indexes, maintains, retrieves and distributes records and reports of documented police incidents within the City; processes subpoenas, warrants and various types of citations; compiles crime statistics and information; operates state and national law enforcement computer systems, inputs, checks and updates data in the Records Management System; provides information and assistance to citizens at the public counter; explains and interprets law enforcement regulations, policies and procedures; obtains information at the public counter and writes routine reports of police incidents; processes and transmits complaints for court appearances; accepts payment of fees and prepares checks for bail monies; types search warrants; processes invoices for payment, arranges and schedules meetings and appointments, may process payroll records for the Department; orders supplies, maintains office files; acts as receptionist for the Bureau, screens callers for staff; acts as Matron and searches female prisoners when required; may act in the records bureau supervisor's absence, and performs other duties as assigned.
The ideal candidate will possess the following characteristics or skill sets:
- Someone who is customer service oriented
- Has knowledge of general office equipment & procedures
- Posses strong work ethic
- Posses strong organization and communication skills
- Is able to maintain confidentiality with tact and diplomacy
- Someone who is punctual and can work a flex schedule
- Establish and maintain effective working relationship
- Has work experience with Law Enforcement Records Management System (LERMS)
- Someone who can speak Mandarin