Job Abstract
WPH Cares acts as our patients guide to accessing exceptional care and supports the growth of WPH by ensuring a high quality, consistent experience for all callers. The Patient Access Associate acts as the first impression for the caller and assists the caller in navigating essential services. They will schedule appointments and field inquiries, concerns, and requests while providing the highest level of customer service. The associate will ensure patients needs are met and promote loyalty to WP...
Search Terms: Patient Access, Associate, Patient, Customer Experience, Customer Service