Job Description
Position: Customer Service Representative supporting Asia Businesses Development Team
Location: Santee
Duration: Permanent
Hours: Onsite, Mon - Thur 9am-6pm and Fri 8am - 5pm
Pay: $25/hr
MUST BE FLUENT IN MANDARIN
Immediate opportunity to join a thriving team! Help Asian sales and account management teams with processing orders, customers needs and tracking order processes. This is a detailed role, to be successful you must become familiar with their top 10-20 products and able to process orders for biotech related products.
Job Responsibilities:
Answer client phone calls and email from Asian clients, must be fluent in Mandarin
Process order requests
Communicate with production team to give schedule updates as needed
Track orders progress and update customers
Join weekly meeting with Service and Production teams
Assist sale and acct managers in Asia with new clients
Requirements:
Must be fluent in Mandarin and English
High School Diploma or Equivalent
College level courses in biology/chemistry preferred
3+ years customer service experience
Strong MS Office skills including Excel, Word and Outlook
If you meet the about experience and want to learn more about the role please apply today!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to kleuthard@ultimatestaffing.com