Job Abstract
Lead, mentor and develop US team. Identify and look at ways of improving current processes or increasing service quality. Coordinate responses to outages, communicate to users/stakeholders, and manage incident bridges / calls. Drive technology teams to address and resolve issues. Effective escalation based on situation and criticality. Troubleshoot and remediate issues within Millennium’s IT infrastructure. Fulfill adhoc and scheduled operational requests. Collaborate with local and global teams...
Search Terms: Team Lead, Enterprise, Command Center, Lead, Business Services