Adecco is assisting a local client, recruiting for an Account Executive job in Lake Forest, CA. This position is a temp-to hire role.
As an Account Executive you will provide customer service through inbound and outbound phone communications and assist customers in establishing payment agreements on delinquent debt Apply Now!
Responsibilities for this position includes but is not limited to:
What your day-to-day will look like:
Complies with all aspects of Fair Debt Practices Act, Bankruptcy Code, and company policies and procedures
Speak with customers by phone in attempt to determine reason for delinquency, review terms of sales, service or credit contract with customers, and negotiates payment plans and settlement agreements.
Process repairable and total loss insurance claims as well as collateral trade-in agreements
obtains and reviews appropriate correspondence and documents, both paper and electronic that pertain to account.
Coordinates collateral surrender, redemption, and reinstatement with customers, negotiates collateral release agreements with impound/tow companies and submits qualified accounts to Skip Trace Department
What youll need to excel:
At a minimum, youll need:
Must complete approved company training, complete an FDCPA course and pass an FDCPA test in order to obtain a collection a Collection Specialist Certification.
Itd be great if you also have:
High school diploma or equivalent
1-year related experience or equivalent combination of education and experience
Must have excellent negotiation and problem solving skills, be able to effectively present information via telephone to customer, and accurately type and enter information into database
Solid ability to multitask with exceptional organizational skills
Ability to understand written and oral instructions and apply standard procedures and policies when communicating with customers.
What's in this for you
Pay rates starting at $22 per hour
Schedule: Monday Friday 7am-3:30pm
Weekly Pay you receive a paycheck every week.
Comprehensive benefits after 1 week medical, dental, vision, options available
For more information, ask a recruiter today!
Click on Apply Now to be considered for this Account Executive job!
Pay Details: $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.