Job Abstract

As Software Development Manager, you’ll oversee the development team's activities, guiding them through the software development lifecycle to ensure timely and high-quality delivery of projects. The ideal candidate will also be responsible for technical leadership, project management, and facilitating communication between team members and other stakeholders.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• The Software Development Manager will be responsible for leading teams of developers to design, develop, and maintain the application which is built on ServiceNow's products and platforms.
• A strong knowledge base of the ServiceNow product and capabilities will be required.
• A keen understanding of the market trends to keep up with new technologies and advancements in ServiceNow's products.
• Supports the PM and DPM in executing the project.
• Conduct proofs of concept to evaluate the technical feasibility of new application capabilities.
• Develop estimates, manage schedules and communication with partners for new features and releases.
• Develop training plans and approaches to increase the software engineering capabilities of your team.
• Develop and maintain coding best practices as part of an integrated agile team (analysts, designers, developers, testers) to consistently build features and functionality that meet the needs and priorities of the customer in a rapid and evolving environment.
• Create code review standards for software engineers to identify defects (functional, performance, security, etc.) and suggest solutions and improvements.
• Direct team in development of unit tests for regression and refactoring
• Periodically diagnose and resolve application issues reported from production (especially and particularly code newly released into production).
• Serve as the development lead for agile sprint efforts managing applicability and functionality of requirements identified for implementation.

What you’ll need to succeed:

• You have an active TS/SCI clearance
• A Bachelor's degree from an accredited university or college in a technical field such as Information Systems, Information Sciences and Technology, Engineering, Computer Science, etc., or the equivalent combination of education, technical training, or work experience.
• Minimum of (5) years of management experience
• At least 10 years of hands-on experience in work similar to that being supervised.
• A deep understanding of ServiceNow's platform, modules, and architecture, ServiceNow Developer instance, and applicable tools such as ServiceNow Studio, Visual Studio Code, and ServiceNow PowerShell cmdlets.
• An understanding of the SDLC and agile methodologies, including Agile sprint plans, code reviews, and change management procedures that ensure products are delivered quickly, but also meet high-quality standards.
• Ability to lead and manage a team of developers, set priorities, manage risks, define scope, manage timelines, communicate progress and issues.
• Proficiency in programming languages such as JavaScript, Angular JS, HTML, CSS, AJAX, Glide API, server-side scripting, data imports, and data exports, REST API, and OData API.
• Familiarity with tools like Bravium Best Practice Engine, WebStorm, Browsers debuggers, and/or Splunk. • Knowledge of relational and non-relational databases such as Oracle, MySQL, and PostgreSQL.
• Expertise in setting up and configuring data integration between ServiceNow and other systems leveraging ServiceNow Integration Hub, Integration Broker, and REST APIs.
• Familiarity with change management & security approval processes and security regulations such as NIST standard SP 800.
• Certified ScrumMaster (CSM), or comparable/equivalent qualifications.

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement?

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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