Job Abstract
Take ownership of guest service for property as a whole in accordance with brand standards. Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied to elevate the guest service experience. Track guest satisfaction surveys and maximize usage of the guest response tracking system to effectively motivate, coach and develop property associates. Consistently motivate and educate to improve upon guest satisfaction and fe...
Search Terms: Guest Service, Manager, Guest, Operations, Associate