Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn... more details
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store's expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.
RETAIL INVENTORY CONTROL SPECIALIST DUTIES
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
Process all incoming/outbound inventory with accuracy.
Verify all merchandise deliveries are compliant and accurate to Company standards.
Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
Ensure the timely and accurate input for all freight information through the appropriate systems.
Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
Ensure a high level of productivity through attainment of units per hour (UPH) targets.
Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
Performs any other duties that may be assigned by management.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, employees, corporate partners and vendors.
QUALIFICATIONS
Strong communication, customer service, time management and organizational skills.
Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
Flexibility with scheduling and willing to work extended hours when necessary.
COMPETENCIES
Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
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