Adecco is assisting a local client in recruiting for a detail-oriented Technical Service Technician role in Irvine, CA. This is a direct-hire opportunity! The technical service technician will be responsible for preparation, installation, and showcasing of the companys products and to assist in the creation of samples for customers. This is in the food service industry. Successful candidates must have excellent verbal skills, be fluent in English, be reliable, and able to provide outstanding customer service. Pay rate is $20.67/HR plus bonus and overtime . Schedule is Monday thru Friday 8AM -5PM (with overtime and travel as needed).? If you meet the qualifications listed below, please Apply Now!
Responsibilities for this Technical Service Technician - Customer Service Representative job include:
Frequent traveling for the installation of equipment and inspection of machines, products, processes.
Responsible for customer tests, preparation for product testing, including purchasingingredients, machine set up, quality control, and reporting in order to providebetterquality of products by using equipment.
Correspond to customers questions/claims about anything technical by phone or email.
Arrange packing and shipping of samples, machines and parts.
Ensure all lab machines, equipment, supplies, ingredients, and area are kept clean andorganized.
Submit trip reports (hand over certification with customers signature and expensereport)
Attend exhibitions, local seminars, etc. when necessary to showcase company products.
Send daily short reports to manager by email even if the manager is out the office and ifon a business trip. Please cc all Technical Dept. employees on all reports.
Correspond to customers questions/claims about anything technical by phone or email.
Submit trip reports (hand over certification with customers signature and expensereport)Order ingredients, supplies, etc.
Help with other office work.
Qualifications:
High School Diploma or GED required
Associate or Bachelor Degree preferred or equivalent related work experience
3-4 year of customer service; preferably in food preparation or production
Must be able to travel about 40% of the time, by both car and airplane
Excellent verbal and written communication skills
Make good decisions and resolve issues in a clear, calm, and diplomatic matter
Understanding of Microsoft Suite; computer skills
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.
Pay Details: $20.67 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
