Verint’s Sr. Director, Engineering oversees a specific product area within our B 2 B Enterprise Saas portfolio guiding the technical roadmap for this product, managing costs, and supporting pre-sales activities for your product area. Emphasizing a 'You build it, you run it' approach among development teams, you'll promote end-to-end ownership of projects to drive quality and frequent releases. As our teams are based in multiple countries, experience managing remote teams is essential. Principal ... more details
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function
Verint’s Sr. Director, Engineering oversees a specific product area within our B2B Enterprise SaaS portfolio guiding the technical roadmap for this product, managing costs, and supporting pre-sales activities for your product area. Emphasizing a 'You build it, you run it' approach among development teams, you'll promote end-to-end ownership of projects to drive quality and frequent releases. As our teams are based in multiple countries, experience managing remote teams is essential.
Principal Duties and Essential Responsibilities:
Define and shape the technical roadmap for a Verint product area, aligning it with the company's and R&D department's OKRs.
Manage and optimize the cost structure within product area, including resources, infrastructure, and development.
Evaluate the feasibility of requirements and provide expert technical advice during the pre-sales process.
Lead and inspire multiple international scrum teams, fostering a culture of Agile methodologies, high performance, and technical excellence.
Instill a 'You build it, you run it' DevOps culture among development teams, promoting ownership of the full project lifecycle from design through to deployment and maintenance.
Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.
Identify and implement technology trends that will be able to support the future success of the business.
Collaborate with Security teams to ensure the security of product, driving best security practices.
Contribute to the hiring process to ensure the successful growth and development of our team.
Collaborate closely with the VP of Engineering to ensure alignment with the broader company technology vision and strategy.
Minimum Requirements:
Bachelor’s degree in Computer Science or related field
Minimum of 12 years of overall engineering experience including a minimum of 8 years of management and leadership experience
Proven experience leading multiple scrum teams and implementing Agile methodologies
Strong background in strategic planning and cost management
Exceptional communication skills, with the ability to engage with stakeholders and translate business needs into technical requirements
Solid understanding of the software development lifecycle (SDLC), with a proven track record of delivering high-quality software on time
Experience working with OKRs and aligning team objectives with company goals
Experience managing remote teams and participating in hiring processes
Familiarity with best security practices and collaborating with Security teams
Demonstrated success with the 'You build it, you run it’ approach and fostering a culture of ownership
Preferred Requirements
Master’s degree in Computer Science or related field
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