The Patient Financial Navigation Advisor (PFNA) acts as the patient's liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient's health insurance to include verification of benefits, prior authorization status and patient's out of pocket liability. PFNA will educate and provide patient with a clearly defined estimate of the patient's financial responsibility for all services, including office visits, testing, diagnostic studies, surg... more details
Patient Financial Navigator Advisor
LocationUS-NJ-Camden
Job ID
19263
Category
Clerical
Shift
1
Type
Full Time
Department Name
CCI Revenue Cycle 101 Haddon Ave
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle.
The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability.
PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication.
PFNA will collect or provide payment arrangements in accordance with policies and procedures
Experience Required
Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required.
Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
Experience with EPIC system preferred.
Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.
Education Requirements
High School Diploma required. Associates degree or equivalent experience preferred
Special Requirements
Detail oriented with the ability to multi-task using multiple information systems.
Excellent time management, organizational and oral/written communication skills.
Proficiency in use of MS Office Word and Excel.
Demonstrated skills in customer service, with ability to project Cooper values to patients, internal customers and providers.
Refer this job to a friend
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact HRRecruitment@CooperHealth.eduViewApply StartCompleted
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
Page Limit Reached
Paging is limited to 5 pages for our non registered users. To use this feature you must be Registered and Logged In.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.