Consumer Direct Home Lending Advisor - Columbus, OH
Updated: June 27
Columbus
Apply with JPMorgan Chase & Co.
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Job Abstract
As a Consumer Direct Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase. Job Responsibilities Convert inbound ... more details
Summary
As a Consumer Direct Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job Responsibilities
Convert inbound and outbound leads into Prime FHA mortgage loan applications
Source all business and logging all contacts with prospects
Use consultative selling of Purchases Loans in a call center environment
Recommend optimum product/rate program combinations to prospects
Ensure compliance with applicable statues and procedures
Provide feedback on lead quality
Meet required sales performance for pre-established goal volume
Required qualifications, capabilities and skills
Proficient with Microsoft Applications (Word, Excel and PowerPoint)
Self-motivated and detail oriented
Excellent oral and written communication skills
Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner
Demonstrated ability in providing superior customer service and consultative selling
Ability to adhere to Hybrid work schedule (3 days on-site and 2 days remote)
Ability to adhere to on-site training Monday - Friday 8:00 AM - 5:00 PM for the first 60 days
Preferred qualifications, capabilities, and skills
FHA/VA sales experience
Call Center experience
Marketing, promoting, relationship building, and consulting skills
Experience in the Financial Services, Mortgage, Auto, Medical or Education industries
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