Key Job Responsibilities. As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trai... more details
Job Description
Job Summary: Key Job Responsibilities
As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Greets patients, take appropriate vital signs, review current medications and record in medical record
Coordinates, or serve as liaison, for administrative and clinical (based on scope of practice) support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll
Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans, and other departments
Manages patient care flow and assist with monitoring CS-Link message pools and standard work
Monitors their own workflow independently to meet the requirements of their position at a level of expertise that requires minimal supervision
Assists with tracking and monitoring department specific data
Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
Sets up exam room/procedure rooms appropriately based on patient visit needs
Cleans/re-processes equipment and supplies based on standard work and department guidelines
Addresses patient, physician, and staff concerns and resolve problems accordingly
Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
May lead daily huddles and staff meetings and participates in performance improvement activities within the local assigned department
Qualifications
Educational Requirements:
High School Diploma/GED Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program
License/Certification:
Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers required upon Hire
Experience:
3 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting required
Req ID : 3196 Working Title : Senior Medical Assistant - GI - Beverly Hills Department : GI LeDoux Business Entity : Cedars-Sinai Medical Care Foundation Job Category : Clinical Operations Job Specialty : Clinical Operations Overtime Status : NONEXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $21.70 - $32.55
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