We're looking for an outstanding Lead Care Manager to join our field-based team in Sonoma, CA. Reporting to the Director of Enhanced Care Management, ECM Clinical Manager, and/or ECM Program Manager, the Lead Care Manager (LCM) assumes the crucial role of being the primary point of contact for clients. In this position, the LCM works closely with various providers including doctors, specialists, pharmacists, social services providers, and others to ensure alignment regarding the client's needs a... more details
Lead Care Manager
Job LocationsUS-CA-Sonoma
Job ID
2024-34555
Category
Home Health
Overview
We're looking for an outstanding Lead Care Manager to join our field-based team in Sonoma, CA. Reporting to the Director of Enhanced Care Management, ECM Clinical Manager, and/or ECM Program Manager, the Lead Care Manager (LCM) assumes the crucial role of being the primary point of contact for clients. In this position, the LCM works closely with various providers including doctors, specialists, pharmacists, social services providers, and others to ensure alignment regarding the client’s needs and care.
Responsibilities include managing client cases, coordinating healthcare benefits, offering education, and facilitating timely and cost-effective access to care. Additionally, the LCM collaborates and communicates with the client’s caregivers/family support persons, other providers, and members of the Care Team to promote wellness, recovery, independence, resilience, and member empowerment. This collaborative effort ensures access to appropriate services while maximizing member benefits.
In-Person care management duties as described below:
Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
Oversees the development of the client care plans and goal settings
Offer services where the member resides, seeks care, or finds most easily accessible, including field-based or telehealth
Connect clients to other social services and supports that are needed
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
Evaluate client’s progress and update SMART goals
Provide mental health promotion
Arrange transportation (e.g., ACCESS)
Complete all documentation, including outcome measures within the timeframes established by the individual care plans
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
Complete monthly reporting to ensure program compliance
Attend training as assigned
Your experience & qualifications
Willing and able to work Monday-Friday 8:30am-5:00pm, 70- 80% of the time in the field and 20- 30% remotely.
2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Working knowledge of government and community resources related to social determinants of health
Clean driving record, valid driver's license, and reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills required
Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet
Compensation & benefits
The hourly rate for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, and current market demands.
Mileage reimbursement per IRS guidelines.
Comprehensive Benefits: Including 401(k) with match, health, dental, & vision insurance, STD/LTD insurance, and paid time off.
Essential organizational duties:
Works at all times within the policies and guidelines of the company
Ability to use video conferencing frequently and consistently
Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below:
Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing.
Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less.
Ensures effective use of resources
Plays an active part in the development and maintenance of good relationships with all who have business with the Company
Respects at all times the confidentiality of information covering patients, staff, and volunteers and is HIPAA compliant
Promotes the company’s philosophy of compassionate communication toward all patients, relatives, visitors, and coworkers
Additional information
This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this job description.
In accordance with Vynca’s commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Vynca Inc is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.