Job Abstract

The Housekeeping Supervisor is responsible for inspecting the rooms and public areas, ensuring cleanliness and proper maintenance.

General Responsibilities Include:

• Train new colleagues on daily tasks, policies, and procedures
• Inspect rooms and ensuring the meet the highest standards of cleanliness
• Help with daily operations and coordination of the department
• Perform supply inventory
• Open and close Room Attendant assignments
• Conduct line-up meetings
• Perform general cleaning tasks and Room Attendant duties as needed using standard hotel cleaning products to adhere to health standards
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Verify rooms are vacant and initiate maintenance requests
• Welcome, Greet, and escort guests
• Display a friendly, courteous and professional demeanor in all interactions with guests, patrons and other employees
• Maintain a flexible schedule to meet the needs of the hotel

Skills/Knowledge Required:

• Possess a positive attitude
• Must be service oriented
• Must be a team player
• Must be familiar with using computers and sending emails
• Must be proficient in MS Word, MS Excel, and Outlook

Physical Requirements:

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
• Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis
• Must be able to stand and exert well-paced mobility for up to 4 hours in length

Qualification Standards:

Education: High school or equivalent education preferred

Experience: 1 to 2 years previous experience in a similar position in a luxury hotel preferred

Licenses or Certificates: none

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

The pay range for this position is $25.14 per hour.

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

Viceroy Santa Monica will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.

EOE