This position will fulfill the duties of a teller as described below by travelling as needed between multiple offices. This travel may include multiple locations within a single work day. Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to ... more details
SUMMARY: This position will fulfill the duties of a teller as described below by travelling as needed between multiple offices. This travel may include multiple locations within a single work day. Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following:
Operate and balance a terminal and cash drawer daily.
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, tax deposits, sells money orders/official checks, and ant type of cash withdrawal.
Accept checks for cashing in accordance to FNB check handling procedures
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products.
Participate in bank’s referral and incentive program, and utilizes any applicable technology and/or programs to effectively show results
Work consistently to achieve personal and branch set goals
Participate and successfully complete all required training courses.
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork.
Assist vault teller with various duties associated with money shipments/orders, etc.
Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions.
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
Motivation to make outbound sales calls to current and prospective clients.
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value for Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
Regular, predictable attendance is an essential requirement of this position
Other duties as assigned
EDUCATION and/or EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment.
Customer service and/or sales experience on any level.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
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