SALES GENERATION:Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals. Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales. Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company. Work with the Store Manager to assist with events/incentives that will continue to grow... more details
Sales Associate, Robert Graham - Glendale, CA
Job LocationsUS-CA-Glendale
Category
All Retail Store
Division
Robert Graham
Specific Responsibilities
SALES GENERATION:
Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market
CUSTOMER SERVICE:
Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
Resolve all client problems and complaints quickly and effectively
Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
OTHER TRAITS:
Is dedicated to meeting the expectations and requirements of internal and external customers.
Gets first-hand customer information and uses it for improvements in products and services.
Acts with customers in mind; establishes and maintains effective relationships with customers
Skills and Requirements
Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
High School Diploma or equivalent
A strong commitment to customer service and teamwork
Excellent brand and product knowledge
Flexibility to work a retail schedule which includes evenings, weekends, and holidays
Ability to lift up to 50 pounds of merchandise
Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
Experience working in a sales-commission environment preferred
*This commission eligible position will receive a generous employee discount at Robert Graham.
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