Responsible for preparing and delivering and picking up trays for patients, communicating pertinent information regarding menu preferences, delivering nourishments, taking inventory of floor supplies and re-supplying them to a par level. Works as team member with the patient/patient’s family, nursing, and food service support to maximize patient meal satisfaction. Practices exceptional customer service at all times. Serves as primary liaison between patients and food service operations Essential... more details
Summary
Position Summary:
Responsible for preparing and delivering and picking up trays for patients, communicating pertinent information regarding menu preferences, delivering nourishments, taking inventory of floor supplies and re-supplying them to a par level. Works as team member with the patient/patient’s family, nursing, and food service support to maximize patient meal satisfaction. Practices exceptional customer service at all times. Serves as primary liaison between patients and food service operations Essential Functions: Patient Meal Service Provides meal service to patients. Tasks: Assist patients with verbal patient meal selections in accordance with current nutrition care order. Communicates food preferences from patient to food service department to ensure highest patient satisfaction with meal service. Communicate frequently with the patient care team for any patients who are problematic, in isolation, or incapable or menu completion for insight into known preferences or family request. Performs minor food preparation and portioning tasks in accordance with departmental policy. Tray Delivery Services Responsible for the transport of patient trays. Tasks: Deliver therapeutic nourishment. Delivers trays to patients in accordance with established facility and departmental procedures. Utilizes established double identifiers to ensure patient safety
Educational Requirements:
No High School diploma required; basic food handling knowledge; customer service experience required
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive toCARE BRAVELYfor over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.
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