Supervises staff involved in routine research study coordination. Receives predetermined work assignments that are subject to a moderate level of control and review. Oversees staff in execution of assignments; trains and mentors staff to improve quality and quantity of work.
The incumbent-will manage, train, and ensure quality controls are in place for our full CRC team and their full range of clinical research activities. Current activities performed by the CRCs include: recruit and screen volunteer research subjects; administrate questionnaires, retain, and follow subjects with repeated center visits over several months; collect, process and ship biological samples; perform cognitive function tests; input data entry, ensure quality control of data and perform basic data analysis; preparation of data summaries and progress reports.
Additional duties for the CRC Supervisor include:
- Working with clinical research leadership to support program operations and maintain Standard Operating Procedures;
- Support subspecialty in event of effort outages
- Full recruitment cycle including managing probationary period evaluation
- Working closely with stakeholders, manage performance review of CRCs; including performance improvement plans
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
- Demonstrated skills in employee supervision and HR administration. Demonstrated experience in training others, particularly in the field of research
- Strong interpersonal skills, including but not limited to: problem-solving, teamwork development, leadership, mentorship. Interpersonal skills to effectively motivate others. Works well with others to achieve common goals. Ability to cultivate relationships with multiple stakeholders at various levels of administration
- Clinical Trial Professional certification from a professional society within one year in position
- Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training
- One or more years of supervisory experience
- Working knowledge of clinical or laboratory research, clinical trial recruitment, eligibility, protocol adherence, quality data submission and adverse event reporting
- Demonstrated ability to effectively manage multiple priorities, prioritize projects and meet the demands of a fast-paced and dynamic work environment. Adaptable to quickly changing priorities
- Critical thinking skills to evaluate issues and identify a potential solution
- Demonstrated skills as a clear and concise communicator; excellent verbal and written communication skills; as well as strong attention to detail
- Ability to perform all commonly applicable functions in word processing and spreadsheet software. Effectively uses campus' clinical information and documentation application programs. Proven ability utilizing clinical trial management systems
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms