Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customers’ struggles. Now, we are bringing that same philosophy to advertising and digital media through T-Advertising Solutions. T-Ads rideshare network is the largest national network of interactive video screens inside of Uber and Lyft vehicles reaching audiences through video ads presented on screens. Brands execute geotargeted campaigns to these riders.
Come join our Driver Success team handling a moving network of thousands of entertainment devices in ridesharing vehicles across the nation as a Coordinator, Driver Operations. This role is responsible for assisting our drivers with member support and issue resolution for device management, return processing, shipping preparation and execution.
Your role will primarily include the following duties, and we appreciate you being ready to tackle any new, exciting challenges. This role works in the office Monday through Friday 9 AM to 5 PM.
How we work:
We are collaborative and quick to jump in and help a teammate in need
We are communicative and expect responsiveness to questions
We are honest and transparent with each other
We are innovative, nimble, solution-oriented and biased toward action
We care about each other, our company and our community
We have fun and celebrate our wins
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering?medical, dental and vision insurance, a flexible spending account, 401(k), employee stock?grants, employee stock purchase?plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about?2.5 weeks for new part-time?employees annually - paid parental and family leave,?family building benefits, back-up care, enhanced family support, childcare subsidy,?tuition?assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits,?check out?www.t-mobilebenefits.com.?
Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.