- Answers questions, gives directions, conducts inquiries, broadcasts and receives radio messages.
- Gives commands in emergency situations, to avoid the loss of life or property.
- Takes accurate field notes and prepares legible and complete reports.
- Conducts field investigations and determines if crime is committed or in the process of being committed.
- Performs arrests of persons under the direction of the Security Supervisor as required.
- Provides a visible deterrence to crime and prohibited activities by patrolling the medical center’s campus to detect irregularities.
- Responds quickly and calmly to emergent and non-emergent situations involving visitors, patients, volunteers, physicians and employees.
- Treats all persons courteously and addresses individuals by name.
- Reports all safety and fire hazards found on patrol and inspections.
- Provides escort services to patients, visitors, physicians, staff, and volunteers as necessary.
- Responds to Code Red, Code Gray, Code Pink and Code Orange (if certified as a Hazmat Responder) unless otherwise directed.
- Performs specialized duties as required, such as patient stand-bys.
- Conducts a complete foot patrol of the interior and exterior medical center, parking structures/ lots, providing a visible deterrence to crime and prohibited activities, and to detect irregularities.
- Conducts a vehicle patrol of Purchasing/ Warehouse building, specialties center, building 10, and the Breast Diagnostic Center, providing a visible deterrence to crime and prohibited activities, and to detect irregularities.
- Relieves other fixed or roving posts and security Dispatch for breaks and meal periods.
- Controls and monitors traffic in the patient loading and unloading areas on hospital campus.
- Provides assistance to Facilities Dispatch in the event of a Code Red or disaster.
- Meets Torrance Fire Department in the event of a Code Red, and escorts them to area involved.
- Locks and unlocks department doors for authorized medical center personnel located on main campus, health conference center, 3275 building, McMillen, and west tower.
- Responds to helicopter arrivals for patient transfer to medical center.
- Enforces medical center parking policies and issues parking citations if necessary.
- Turns in all lost and found items.
- Maintains traffic control in the emergency department and ambulance entrance area to ensure access for emergency service vehicles and emergency patients.
- Responds to ED duress alarms, and assists Emergency department personnel with security needs, such as combative/ disruptive persons.
- Interacts with outside Law Enforcements agencies if necessary.
- Witnesses the release of deceased patients to mortuary representatives.
- Responds quickly to requests for deceased patient’s belongings pick up and release.
- Responds to safe key requests in admitting department.
- Locks Gift Shop and sets alarm located on first floor.
- Answers questions, gives directions, conducts inquiries, broadcasts and receives radio messages.
- Relieves the Facilities Dispatch Operator for breaks, meals, and as necessary.
- Fills in as Security Supervisor under Lead code in the absence of their presence.
- Performs all duties in accordance with-in the “Policy and Procedures” manual, for the Security Department.
- Completes compliance, regulatory or mandated training that is deemed by any local, state, and federal ordinance/law or a department or hospital policy as required. Completes training/requirements in a maximum of two attempts once instructed to attend the training.
- Reviews and is responsible for knowing the information held in the Security Officer Training Manual, TMMCSSD Policy and Procedure Manual, Safety Data Sheet (SDS) Sources(s), Security Management Plan, Powers to Arrest, AB 2880 - Skills Training Course for Security Guards, and AB 508 - Emergency Department Security Training
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