Job Abstract

Ultimate Staffing is seeking a Customer Service Representative for our client in Fremont,CA. This is a temp to perm role, 100% onsite with a starting pay of $24-$25 an hour and a bump to $27 hour when coverted. Monday-Friday 7am-4pm or 7:30am-4:30pm.

The role is to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

* 1+ years' customer service experience

* High School Diploma/GED; Bachelor's Degree preferred

Preferred

* Experience with heavy inbound and outbound calls and transferring calls.

* 3+ years' business-to-business account support.

* Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

* Experience with proofreading and editing documents.

Comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy:

* Competitive Pay

* 401(k)/Profit Sharing/Employee Stock Ownership Program

* Disability and Life Insurance Packages

* Paid Time Off and Holidays

* Career Advancement Opportunities

Email resume if interested.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.