Remote- Customer Service Representative- San Diego
Updated: July 04
San Diego
Expired
0
0mi
Job Abstract
Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Virtual/ Remote Benefits Customer Service Representative at a premier client near San Diego, CA! We’re here every step of the way to help you and your career be the best it can be. Why you should apply to be a Benefits Customer Service Representative: Virtual/ Remote position- must be under 2 hours of driving distance from San Diego - - - We offer a great schedule without ... more details
Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative at a premier client near San Diego, CA!
We’re here every step of the way to help you and your career be the best it can be.
Why you should apply to be a Benefits Customer Service Representative:
Virtual/Remote position-must be under 2 hours of driving distance from San Diego***
We offer a great schedule without weekends- must be flexible with availability M-F
$17.00 per hour for English Speaking; $17.75 per hour if fluent in Spanish
You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time.
Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks
What’s a typical day as a Benefits Customer Service Representative? You’ll be:
Quickly building rapport and responding to plan participants in a compassionate manner by identifying and exceeding expectations responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message
Customizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls
Handling confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
Maintaining and documenting complete and accurate call and case notes in a professional manner
This job might be an outstanding fit if you:
Have your High School Diploma or GED
Experience working in a customer service-related field
Have a high level of attention to detail, multi-tasking, and ability to organize work
Have experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
Type 30 words a minute
Love working in a virtual environment, while still being close to the company you support (within a 2-hour radius of San Diego, CA).
Bring your energy and find out what’s next for you- Apply today!
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