Job Abstract

Exciting opportunity to assist the Volunteer Program for Fairfax County’s Department of Neighborhood and Community Services!

Operates under supervision of the (NCS) Volunteer Program Supervisor in the Inclusive Engagement and Targeted Interventions Division. This position assists with the planning and administration of a comprehensive volunteer program providing volunteer opportunities for youth, adults, older adults, and families of all ability levels. Works with NCS, other county agencies, and community stakeholders to develop volunteer opportunities and recruit volunteers of all abilities and ages following current safety protocols and best practices. Supports with training and onboarding, occasional supervision, and recognition of volunteers. Communicates with volunteers by email, phone calls, virtual newsletters, and in-person at events. Collaborates with residents, community organizations, across NCS centers and business areas, and with other county agencies to support and promote programs and services that address needs and equitable access to opportunities to enhance well-being and community inclusion. Provides on-site support to NCS staff when needed. Uses volunteer management database software to recruit, onboard, place, and track volunteers. Runs reports from the volunteer management database to fulfill data reporting requirements. Other duties as assigned based upon agency and county needs.

To learn more about our agency, and the great work we do on behalf of Fairfax County, visit Neighborhood and Community Services.

Additional Work Schedule Requirements: Some evening and weekend work may be required.

Note: This position is 0.75 FTE (30 hours per week) with benefits.

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Duties
Assists in the program delivery duties of the assigned facilities;
Ensures staff compliance with operating procedures and safety/security standards;
Informs the public of pertinent rules and regulations;
Directs residents to private and public resources and programs;
Delivers customer service by distributing literature and providing information;
Assists as a liaison between County agencies, residents and other community centers.

Programming
Assists management in the daily program delivery of several specialized programs and special events at assigned facilities;
Assists management in the collection of data and records management necessary for the operation and evaluation of programs.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of the principles and practices of recreation center management;
Ability to assist center management with the collection and tracking of program data and outcomes needed for compiling administrative reports;
Ability to use a personal computer, applicable software, and peripheral equipment;
Ability to direct and coordinate the work of subordinate staff and volunteers;
Ability to maintain effective working relationships with staff, citizen groups, and the public;
Ability to communicate effectively both verbally and in writing.

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)

• Degree in recreation, sociology, social work, public health, public administration, therapeutic recreation or related field;
• Experience with the following:
  • Managing volunteers;
  • Working with youth and family program participants and volunteers;
  • Working with volunteers of diverse backgrounds and different abilities and skill levels;
  • Familiarity with volunteer management database software (e.g. Samaritan, Naviance, x2Vol)
  • Volunteer coordination and/or developing volunteer opportunities;
  • Use of virtual and video-conferencing platforms (e.g. Zoom, Microsoft Teams, Skype).