Job Abstract

1. Receives directly and/or transports US mail for the US Postal Service, on a time sensitive daily schedule.
2. Sorts and delivers incoming mail, parcels, and other materials to University departments located in either single or multi-level buildings on campus and at off site locations.
3. Collects, weighs, and affixes shipping labels to outgoing mail, parcels, and other materials for domestic and international destinations in accordance with the appropriate shipping courier regulations.
4. Provides direct friendly customer assistance; furnishes customers with information regarding University postal policy, USPS regulations, and generally accepted mailing standards.
5. Maintains appropriate records regarding postage, certified mail, parcels, and other mail requiring special handling.
6. Assists with the pickup and destruction of classified materials across campus.
7. Maintains an inventory of supplies.
8. Maintains current standards and compliance with postal regulations.
9. Keeps work areas orderly, clean, and safe; ensures proper care in the use of equipment and supplies.
10. Ensures security of metering equipment in compliance with USPS regulations and department security requirements; ensures proper care in the use and maintenance of equipment and supplies; and promotes workplace safety.
11. Assist in researching/updating student campus mailbox data.
12. Maintain accurate records of business reply mail, postage due accounts and package management software data.
13. Performs audits to ensure items are being logged in/out properly in package management software.

• Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
• Ability to function in a fast-paced environment.
• Ability to understand and follow safety procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to effectively manage time and schedules.
• Ability to follow routine verbal and written instructions.
• Knowledge of customer service standards and procedures.
• Working knowledge of USPS, FedEx, and UPS operations and practices.
• Ability to accurately sort and process mail, parcels, and accountable mail.
• Ability to operate and maintain electronic metering equipment.
• Skill in the use of personal computers and related software applications.
• A thorough knowledge of: Business English and arithmetic; general office methods, procedures and practices.
• Ability to read and write at a level appropriate to the duties of the position.
• Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff and student body.
• Strong organizational skills and detail oriented.
• Ability to resolve customer complaints and concerns in a professional, service-oriented manner.

State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.