We have an exciting opportunity for a motivated leader who wants to make a real difference for both Chase employees and customers. As the manager of the central analytics team you will lead a dynamic team that is responsible for developing and maintaining reporting, leading the effort to move data analytics, reporting to the cloud, and continuously improving analytic tools and techniques utilized by the Point of Sale Fraud Strategy Team. As a Quantitative Analytics Manager in our Central Analyti... more details
We have an exciting opportunity for a motivated leader who wants to make a real difference for both Chase employees and customers. As the manager of the central analytics team you will lead a dynamic team that is responsible for developing and maintaining reporting, leading the effort to move data analytics, reporting to the cloud, and continuously improving analytic tools and techniques utilized by the Point of Sale Fraud Strategy Team.
As a Quantitative Analytics Manager in our Central Analytics team, you will have the exciting opportunity to lead tech projects that enhance fraud authorization decision quality for Debit and Credit Card portfolios. This role will enable you to frequently interact and communicate with cross-functional partners and present to senior executives. We are looking for someone who excels at creative thinking and problem solving, is self-motivated, confident, and ready to thrive in a fast-paced energetic environment.
Job responsibilities:
Provide regular coaching, leadership and supervise the day-to-day functions of the group
Lead the development, maintenance, and optimization of all Point of Sale Fraud reports, dashboards and provide key performance indicators in various executive forums
Develop and maintain critical analytical tools utilized by Point of Sale Fraud Strategy during strategy development
Led the effort to modernize by migrating analytics and data to cloud based platforms
Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
Understand card authorization systems, available data, and ensure accurate delivery of data
Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
Work collaboratively with cross-functional partners to understand and address key business challenges
Identify business opportunity by performing well thought analysis – data mining, ensuring data integrity, synthesizing and communicating findings to senior management
Lead team efforts in the critical development of new fraud pattern or spending pattern detection tools
Providing clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
Required Qualifications, capabilities, and skills:
Bachelor's and/or Master's degree or related work experience in a quantitative discipline in a financial services organization
7 years plus experience in fraud/risk/payments or related field
Proven track record in solving business problems, and/or Project Management Skills
Proven organizational skills, and has a structured approach mentality
Ability to achieve tight timelines on complex deliverables.
Required technical skills include Python, SQL, SAS, Teradata, Oracle, UNIX and MS Office related products including Excel, Pivot tables, charts/graphs, and formulas
5 plus years of people leadership/management
Excellent relationship management skills
Self-starter with ability to drive resolution
Strong communication and interpersonal skills with ability to interact with individuals across multiple departments/functions and with senior-level executives
Strong knowledge and understanding of financial services
Preferred qualifications, capabilities, and skills:
Prior software development experience
Prior people management experience
Prior financial services experience
Existing knowledge of Chase systems and data
Existing knowledge of Remediations and Corrections processes and procedures
Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.
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