Headquartered in Orange County, CA, Service Champions #1 Industry Leader in Residential Heating, Plumbing, & Air Conditioning. As a premier provider of essential home services we go above & beyond for our employees and our clients. We're driven by our 7 Core Values: Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability, as well as our "Good Deeds for Free" brand promise. . At Service Champions, we guarantee 100% satisfaction to every client, during every interacti... more detailson. The Inside Sales/ Rehash Coordinator is responsible for following up with customers to ensure they are 100% satisfied with their experience and offer solutions. The ideal candidate will possess a diverse skill set, from multi-tasking and working well under pressure, to making sound judgement calls. This is a great opportunity for an experienced Inside Sales Specialist with a proven track record in Creating Estimates to join our Team. This is a full-time, non-exempt position that reports to the Sales Manager. BENEFITS$23-25/hour Commissions Earn up to $100,000 annually (No Cap on Commissions) 401 K w/ 50% Company Match. Medical, Dental, Vision. Paid Life Insurance. Paid Vacation. Paid Holidays. DUTIES AND RESPONSIBILITES Make outbound sales calls to past and present proposed business opportunities minimizing customer defection. Generate proposals for clients by communicating Service Champions value proposition. Express empathy and compassion, taking full ownership of the client's satisfaction Proactively gain and maintain a full understanding of our portfolio of products and services Efficiently enter detailed records of customer interactions and actions taken. Achieve productivity standards and goals set by the company while maintaining high quality calls and following expected call flows and scripts Deliver sales results that meet and or exceed sales goals established by management. Track sales results and assist client in the process start to finish. SKILLS AND QUALIFICATIONS - Dedicated to providing superior customer service. Strong negotiating and sales skills. Exceptional phone and interpersonal skills Exceptional written and verbal communication skills. Able to manage multiple priorities within a fast-paced, deadline-driven, multi-discipline, structured environment. Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner. Ability to talk and type accurately; typing speed of at least 40 wpm. Proficient in Microsoft Word, Outlook, Excel. Availability to work weekday shifts between 7:00 am and 8:00 pm, occasional Saturdays EDUCATION AND EXPERIENCE - High School diploma or equivalent required, college preferred Minimum of 3 years of proven phone sales experience in a commission environment. Minimum of 2 years of HVAC/ Plumbing experience & HVAC/ Plumbing equipment knowledge
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