WHO WE ARE: We seek to be the best in market dealership. Positive energy and a friendly atmosphere support's exceptional earnings. Premier is driven to develop amazing people, earn customer loyalty and deliver operational excellence. These pillars are the foundation of our company. THE ROLE: The Hostess is the first point of contact most customer's experience. This position is primarily responsible for telephone reception and caller redirection. Multiple functions will be cross trained for suppo... more details
WHO WE ARE:
We seek to be the best in market dealership. Positive energy and a friendly atmosphere support’s exceptional earnings. Premier is driven to develop amazing people, earn customer loyalty and deliver operational excellence. These pillars are the foundation of our company.
THE ROLE:
The Hostess is the first point of contact most customer’s experience. This position is primarily responsible for telephone reception and caller redirection. Multiple functions will be cross trained for support as needed.
WHAT YOU’LL BE DOING:
Support a culture of excellence serving customer and team member experiences
Receiving inbound telephone inquiries
Redirecting telephone callers to the most helpful destination
Recording and providing “left messages” timely
Packaging vehicle merchandising folders
Sorting and filing administrative paperwork
Greeting and directing customers upon arrival
Execute problem resolution skills to realize excellence in all facets of the business
Report progress, challenges, options, and solutions to assure outstanding results
WHAT WE’RE LOOKING FOR:
Proven record of success in customer service, telemarketing, administration, and/or office functions
Respectful embrace of dynamic evolution to serve others transparently
Impeccable character, organization, and attention to detail
Positive first impression personalities with advanceable ambition
IT’S A PLUS IF YOU HAVE:
Recognitions of achievement
Job experience
YOU MUST BE ABLE TO:
Extensive sitting, climbing of stairs, data entry, multi-tasking, lifting (<25 lbs.), personal interaction
Efficient use of software, technology, and telecommunications
WHY JOIN US?
Competitive hourly base, and benefits reward career success
“At Premier Toyota of Amherst, we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.”
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