Job Abstract

Under general supervision, the Police Clerk position supports the Police department and the community by providing first-line customer service via phone, email or in person; as well as performing moderately difficult clerical work in the Police Department. This position may be assigned to the Records, Administration or Line Operations Bureau. A Police Clerk types, files, processes, indexes, maintains, retrieves and distributes records and reports of documented police incidents within the City; processes subpoenas, warrants and various types of citations; compiles crime statistics and information; operates state and national law enforcement computer systems, inputs, checks and updates data in the Records Management System; provides information and assistance to citizens at the public counter; explains and interprets law enforcement regulations, policies and procedures; obtains information at the public counter and writes routine reports of police incidents; processes and transmits complaints for court appearances; accepts payment of fees and prepares checks for bail monies; types search warrants; processes invoices for payment, arranges and schedules meetings and appointments, may process payroll records for the Department; orders supplies, maintains office files; acts as receptionist for the Bureau, screens callers for staff; acts as Matron and searches female prisoners when required; may act in the records bureau supervisor's absence, and performs other duties as assigned.

• Someone who is customer service oriented
• Has knowledge of general office equipment & procedures
• Posses strong work ethic
• Posses strong organization and communication skills
• Is able to maintain confidentiality with tact and diplomacy
• Someone who is punctual and can work a flex schedule
• Establish and maintain effective working relationship
• Has work experience with Law Enforcement Records Management System (LERMS)
• Someone who can speak Mandarin

EDUCATION AND EXPERIENCE
Any combination of training and/or experience that provides the required knowledge, skills, and abilities is qualifying.

• Graduation from high school, supplemented by coursework in business, records management or accounting.
• One year of office clerical work.
• Type at a minimum net speed of 45 words per minute.

SUPPLEMENTAL INFORMATION
Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) days prior to the examination date.

New hire candidates must show proof of full Covid vaccinations prior to being hired. Limited exemptions may apply.

OBTAINING A TYPING CERTIFICATE
Some of the City's positions require applicants to provide a typing certificate to demonstrate the minimum typing requirement. Certification may be in the form of a certificate, letter, or test results form that must clearly state the following:
1. Name of the issuing agency. Acceptable agencies are a government agency, an employment agency, a business college, an adult school, or a public school system.
2. Date of the typing test. The typing test must be dated within one year of the final filing date of the flyer.
3. Five minute timed test with net speed.
4. Applicant's name.
Certificates that do not include all the above information may disqualify the applicant from the selection process. Internet typing tests will not be accepted.

The following agencies are examples of acceptable issuing agencies and administer typing tests to the public: