Primary Skills:Project Management, Communication, Collaboration, Change Management, Critical Thinking Contract: W 2 Duration: 12 months Location: San Francisco, CA -Hybrid Pay Range:$80.00 - $85.21 Per hour Grow your skills by working with industry leaders JOB RESPONSIBILITIES: We are seeking an experienced Program Manager to oversee the process launches and changes within our Payments organization. The successful candidate will develop a robust change management framework, ensure clear and cons... more details
Primary Skills:Project Management, Communication, Collaboration, Change Management, Critical Thinking Contract: W2 Duration: 12 months Location: San Francisco, CA -Hybrid Pay Range:$80.00 - $85.21 Per hour
Grow your skills by working with industry leaders
JOB RESPONSIBILITIES: We are seeking an experienced Program Manager to oversee the process launches and changes within our Payments organization. The successful candidate will develop a robust change management framework, ensure clear and consistent communication of project statuses and deliverables, and work closely with operational and product management teams to drive and manage strategic priorities. This role requires a proactive individual who is capable of managing complex projects, identifying and mitigating risks, and ensuring all stakeholders are fully informed and engaged throughout the project lifecycle.
Work collaboratively with operational stakeholders to understand and manage change requirements, developing a comprehensive framework for process launches and changes.
Develop and maintain regular reporting mechanisms to keep team members and stakeholders informed of changes and updates.
Review, identify, and mitigate risks in complex process documents to maintain accuracy and reduce procedural risks.
Plan, execute, and track strategic priorities across the Payments organization in alignment with the Payments Planning Lead and Product Managers.
Support the Payments Business Ops team in defining and executing strategic and operational projects, ensuring governance and effective execution.
JOB REQUIREMENTS:
8+ years of project/program management experience, preferably within high-growth service operations.
Exceptional communication and interpersonal skills, with the ability to work cross-functionally to foster collaboration and transparency.
In-depth knowledge and experience with collaborative project management tools and methodologies (e.g., JIRA, Asana).
Preference will be given to candidates with project management certifications (e.g., PMP, CSM) and a solid background in software product development processes.
ABOUT AKRAYA "Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today! "
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