Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules. Qualifications: Required: High School Diploma or G. E. D Successful completion of all orientation programs Preferred: Six (6) months to one (1) year of relevant experience and/or training Previous surgical scheduler experience Bilingual Scheduling Requirements: Shift Working: Monday-Friday Day Shift, 8:30 AM-5:00 PM Full-Time, 40 Hours Pe... more details
Job Overview:
Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules.
Qualifications:
Required:
High School Diploma or G.E.D
Successful completion of all orientation programs
Preferred:
Six (6) months to one (1) year of relevant experience and/or training
Previous surgical scheduler experience
Bilingual
Scheduling Requirements:
Shift Working: Monday-Friday
Day Shift, 8:30AM-5:00PM
Full-Time, 40 Hours Per Week
Essential Functions:
Accurately obtains all missing information needed from initial scheduling of case
Schedules cases with a high level of accuracy and brings questions to the appropriate party
Accurately schedule surgical procedures as indicated by physician/physician staff including date, procedure, time, equipment, supplies needed and amount of time needed
Analyze and verify coding of procedures and diagnosis using ICD and CPT codes
Bills insurance companies for all hospital (inpatient and outpatient), office, nursing homes, and all other provider services
Consults with Compliance Department on billing issues
Enter data electronically to process charges, payments, denials, and adjustments
Post third party insurance remittance vouchers if received at a practice site
Resolve routine patient billing inquiries and problems
Reviews billing on all sites for accuracy
Adheres to the guidelines outlined in the facility-wide attendance policy
Communicates problems with the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
Demonstrates a complete knowledge of all phases of the job
Demonstrates a high degree of accuracy and attention to detail at all times
Demonstrates an awareness of the scheduler’s importance in contributing to patient safety and the efficient coordination of surgical procedures
Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the surgery center, miscellaneous callers and visitors
Demonstrates good judgment by following written and verbal instructions carefully
Demonstrates the ability to adapt to changes in the workload as required; uses time productively
Shows good judgment in the answering and referral of phone calls
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
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