Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply! What will you be doing in this role? The Patient Access Rep II performs all admissions activities for pre-admit and face-to-face r... more details
Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?
If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply!
What will you be doing in this role?
The Patient Access Rep II performs all admissions activities for pre-admit and face-to-face registration of patients presenting to Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Pre-Registration, government and non-government insurance verification, eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Able to explain benefit information and answer questions regarding registration consent forms. Demonstrates the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served. Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System.
Education:
High School or GED required.
2 years college preferred.
Experience:
2 years of Healthcare Revenue Cycle Experience required.
Knowledge of medical billing practices sufficient to interact with insurance companies relative to patient billing.
Ability to interpret the difference between government & non-government insurances; knows the difference between commercial, HMO & PPO products.
Strong interpersonal, written & oral communication skills to interact with, payers, physicians & other CSHS customers.
Basic knowledge & understanding of regulatory requirements & CSMC policies & procedures specific to the admissions department.
PC literacy: Basic knowledge of word processing, spreadsheets, email browsers, insurance verification tools.
Working Title: Patient Access Rep II, PFA - Patient Access Department: PFA - Patient Access Business Entity: Corporate Services Job Category: Administrative Job Specialty: Admissions/Registration Position Type: Full-time Shift Length: 8 hour shift Shift Type: Day Base Pay:$23.64 - $35.46
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