Crystal Stairs, Inc.
Improving the Lives of Families through
Child Care Services, Research, and Advocacy
Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.
OPERATIONS - OPERATIONS ASSISTANT
What We're Looking For:
Crystal Stairs is seeking an Operations Assistant to support the Operations Department. The Operations Assistant will represent the Operations/Facilities department to internal and external entities and coordinate all facets of physical plant maintenance at Crystal Stairs' facilities. The Operations Assistant responsibilities include the delivery of quality services in the following areas:
- Coordinate all facets of physical plant maintenance at Crystal Stairs' facilities.
- Service help desk requests, maintain keys and key cards, and interface with repair personnel and other vendors
- Assist supervisors with sourcing, comparing, and recommending bids for repair work and other facility related functions.
- Maintain the equipment inventory and identification tagging, perform physical inventory of assets as needed.
- Prepare meeting rooms for use by staff and authorized visitors.
- Handle daily kitchen supply distribution and maintain adequate kitchen and paper supplies. Order supplies as needed when minimum inventory levels are reached.
- Assist with the management of all aspects of the agency's building and parking card programming.
- Provide backup in bookkeeping of supply ordering and supply receipts according to the fiscal guidelines and CSI's policies and procedures.
- Process received supplies and assist in storing received supplies.
- Assist in processing all outgoing mail, and maintain postage meter records, including adequate balance and monthly postage documentation for fiscal records.
- Store agency files at offsite location. Assist with the management of all aspects of the agency's records retention program.
- As a part Conduct workspace ergonomic assessments as needed.
- Manage all components of the CSI recycling program.
- Provide backup services to other Operations staff.
- Assist the Operations Coordinator with performing the formal training of staff, including and not limited to production of training and conducting presentations.
- Assist the Operations Coordinator with the overall planning and evaluation of Operations services.
- When requested by Operations Coordinator, represent the Operations department at meetings with internal clients, business partners and vendors.
- Set an example for all personnel through the effective planning and execution of daily tasks and through the clear, considerate communications with internal clients and vendors.
- As needed, be available to respond to urgent after hours and weekend facilities concerns.
- As needed, drive agency or personal vehicle to provide offsite support for agency business.
- Work mandatory overtime to support agency business, when needed.
- Other duties as assigned.
EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:
- High School graduate or equivalent, some college preferred. Related work experience may be substituted for college level education.
- Minimum of two years general office/administrative support work experience, preferably in an Operations/Facility related position.
- Must have knowledge of general operations and facilities management. Strong computer skills required. Bilingual English/Spanish is a plus.
- Requires strong problem-solving and follow-up skills. Ability to work well under pressure and manage priorities to meet tight deadlines. Must have strong multi-tasking and organization skills. Requires excellent customer relations skills with the ability to communicate effectively with all levels of management.
- Requires the exercise of independent discretion and judgment in determining course of action for specific situations. Involves application of broad knowledge of operation and facilities management.
- Requires ability to lift 40 pounds as well as the physical agility and strength to regularly lift and/or carry office supplies or materials. On an as needed basis, must be able to work mandatory overtime and weekends to meet deadlines.
Total Package of Benefits
- Medical/ Dental/ Vision
- 401k Matching Options
- Flex Spending
- Pre-paid Legal Services
- Sick and Vacation Time
- Paid Holidays and Winter Break
- Opportunity for Growth and Development
- Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM
Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.
For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org
