As assigned by Department Manager, responsible for managing, delivering and evaluating a specific service(s) within a larger psychiatry or treatment program and/or for leading a specific unit or discipline within a multidisciplinary staff of clinical professionals. In a large Behavioral Health Care department managed by a Service Area Director or Medical Center Director of Psychiatry/ Addiction Medicine, the Assistant Manager is responsible for assisting the Director by managing the planning, de... more details
Description:
Job Summary:
As assigned by Department Manager, responsible for managing, delivering and evaluating a specific service(s) within a larger psychiatry or treatment program and/or for leading a specific unit or discipline within a multidisciplinary staff of clinical professionals.In a large Behavioral Health Care department managed by a Service Area Director or Medical Center Director of Psychiatry/Addiction Medicine, the Assistant Manager is responsible for assisting the Director by managing the planning, development, delivery and evaluation/ improvement of a psychiatry program(s) ( i.e., a coordinated continuum of services which are organized and accountable for both clinical and business/financial outcomes and for results in the short- and long-term).
Essential Responsibilities:
Directs clinical staff and manages the daily clinical operations of services in a specific unit or discipline having a multidisciplinary team of clinical professionals.
Creates collaborative work environment by fostering teamwork and joint problem solving.
Manages and administers a specific program(s)or clinical service(s) consistent with the objectives of the department and the overall vision, mission and goals of Behavioral Health Care and Kaiser Permanente.
Recommends personnel for recruitment and hiring.
Supervises, evaluates and disciplines staff within the unit or discipline.
Fosters professional development activities among staff supervised.
Facilitates inter-unit or inter-discipline collaboration for the improvement of care delivery systems and enhanced customer satisfaction.
Integrates and links assigned service with other departmental and Behavioral Care services/programs, as well as with organizational/strategic goals and objectives.
Maintains positive relationships with key referral sources and consumers and purchases/ payers.
Implements continuous quality and performance improvement systems and processes which enhance the ability to meet to stakeholder and customer needs.
Evaluates programs/services in terms of established performance/clinical measures and/or outcomes; identifies and develops best practices.
Participates in strategic and focused planning efforts at the departmental level consistent with the achievement of established departmental accountabilities.
Achieves cost-effective operation for assigned functions/services through the monitoring of budget and expenditures.
Assures customer satisfaction through periodic, ongoing customer input, investigation of complaints and resolution of customer problems.
May include responsibility for a clinical caseload (less than 50% of working time.)
Basic Qualifications:
Experience
Minimum three (3) years of clinical experience in psychiatric/mental health treatment program, including supervisory experience.
Education
Masters degree in professional discipline/area of practice (such as but not limited to clinical psychology, behavioral science, counseling, social work, nursing mental health clinical specialty) required.
License, Certification, Registration
Registered Nurse License (California) OR Psychologist License (California) OR Licensed Clinical Social Worker (California) OR Licensed Marriage and Family Therapist (California)
Additional Requirements:
Knowledge of regulatory standards/requirements.
Knowledge of community organizations, referral resources.
Demonstrated interpersonal skills and communication skills.
Must be able to work in a Labor/Management Partnership environment.
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