Job Details. Job Location CA-Los Angeles-90026- WES 01 - Los Angeles, CA - Salary Range $16.04 - $16.04 Hourly. Description Thunderbolt is a neighborhood cocktail bar with delicious, Southern-inspired food, located at the intersections of Historic Filipino town, Echo Park, and DTLA. We are inspired by the American South, and you'll notice it from the smiles that greet you, to the countless bottles of Madeira on the backbar. We are looking at add a SERVER to our team! The server is responsible to... more details
Job Details
CA-Los Angeles-90026- WES01 - Los Angeles, CA
$16.04 - $16.04 Hourly
Description
Thunderbolt is a neighborhood cocktail bar with delicious, Southern-inspired food, located at the intersections of Historic Filipino town, Echo Park, and DTLA. We are inspired by the American South, and you’ll notice it from the smiles that greet you, to the countless bottles of Madeira on the backbar. We are looking at add a SERVER to our team! The server is responsible to greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner.
Other responsibilities include, but not limited to the following:
Promotes Company Mission, Vision and Core Values
Demonstrates a sense of urgency when serving guests
Greets guests immediately upon arrival and acknowledges/thanks them at departure
Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs
Suggestively sells and achieves guest check average targets
Accurately enters orders on point of sale system
Checks prepared orders for completeness and presentation
Delivers food and beverage orders timely and in accordance with standards
Attends to guest during the entire dining experience in a prompt and courteous manner
Demonstrates knowledge of station and floor breakdowns
Possesses strong product and menu knowledge
Uses proper telephone etiquette
Pre-busses tables in a timely manner; clears, cleans and resets tables promptly upon guests departure
Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
Willingly assists others without being asked
Maintains cleanliness and organization of dining room and service area
Completes all required side-work, including deep cleaning assignments
Provides prompt and courteous service and is cordial to all team members and guests
Adheres to Brand Standards and internal policies and procedures
Completes other duties and tasks that may be assigned to meet business needs.
Qualifications
Position Qualifications:
Ability to lift and carry supplies and equipment up to 30 lbs
Ability to raise a tray weighing up to 25 lbs to shoulder height
Able to bend, stoop, reach, wipe, lift, and grab
Must have sufficient mobility to move and operate in work area
Must be able to stand and walk throughout a 4 to 8 hour shift
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to observe and differentiate between monetary denominations
Must be able to serve all menu products
Must be able to operate point of sale system
Must be able to work around potentially hazardous chemicals
Must be able to communicate effectively both orally and in writing
Must be able to pass all required tests and training requirements for the position
Must be able to work in a team environment
Meets uniform and grooming standards and maintains them throughout the shift
Must be able to work a flexible schedule, including holidays, nights and weekends
Possesses excellent guest service skills
Possesses basic math skills (add, subtract, multiply and divide)
Must be dependable and able to learn basic tasks and follow instructions
Places a value on diversity and shows respect for others
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.
Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.
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