Responsible for the overall performance and efficiency of the Equipment Rental Specialists Provide team motivation and development to maximize performance and productivity Participate in the planning of and development of sales goals and metrics Consistently meet or exceed daily objectives as it relates to sales and customer service Participate in weekly Profit Center meetings Steadily improve Profit Center service quality results Accurately coordinate deliveries with PC dispatcher Coordinate wi... more details
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Manager, Equipment RentalAre you seeking an entrepreneurial, empowering workplace that allows you to:• Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Manager, Equipment Rental.Focus on the strategic & tactical decisions that will drive company growth. Provide leadership, direction, and support to the Equipment Rental Specialists, ensuring top level customer service, contract accuracy, and customer satisfaction.Position Responsibilities:Responsible for the overall performance and efficiency of the Equipment Rental SpecialistsProvide team motivation and development to maximize performance and productivityParticipate in the planning of and development of sales goals and metricsConsistently meet or exceed daily objectives as it relates to sales and customer serviceParticipate in weekly Profit Center meetingsSteadily improve Profit Center service quality resultsAccurately coordinate deliveries with PC dispatcherCoordinate with Service Manager to resolve customer problems as they relate to equipment inefficiencies, breakdowns, etc.Daily coordination with Sales Manager and OSR’s within the PC and other PC’s in the district to facilitate rentalsTrain and develop new Equipment Rental SpecialistsHandle any customer service issues and complaints directlyAssist AR with collections efforts (i.e. Issue credits, obtain Job info etc.)Other duties as assignedRequirements:Education & Experience:5-8 years of customer service, equipment rental or related experienceGood working understanding of construction market, job phases, needs and product line.Continuously updates knowledge of the industry.Has good basic understanding of general business management principles and practices.Commits to business goals for the site, and generates commitment to goals.Works to build professional image and credibility with employees and other internal contacts.Monitors costs associated with running the business.Basic understanding of company’s systems, processes and controls (including asset control systems), and the interrelationship of various internal systems.Keeps/prepares clear and accurate records.Works effectively under short deadlines.Good basic skills in negotiating schedules, deliverables and charges with customers.Strong interpersonal skills with demonstrated success developing relationshipsExcellent written and verbal communicator with strong presentation skillsStrong business and technical acumen, good analytical skillsGood project management skills with proven ability to manage multiple tasks and priorities.Computer literate with working knowledge of MS Office, spreadsheets and database applications. Physical Demands:Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected groundThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $50,262.00 - 59,685.65
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).
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Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
