Job Abstract

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves –

Dynamic career opportunity for a passionate and creative retail focused Facilities Manager in site based role. The Facilities Manager will be a primary point of contact responsible for management of facilities, vendors, and small projects; expected to execute reactive and planned work and ensure on-time response / completion according to account specifications and site knowledge, and in-line with budget expectations for the scope of the work. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.

Your day to day:

Facility Management:

• Engage with individual client / site employees to gain situational knowledge to successfully address, manage and deliver resolution for pro-active & reactive facilities repairs
• Establish positive relationship with property owners and property maintenance/engineering staff where applicable
• Successfully manage volume of work orders and vendors across a portfolio of locations
• Demonstrate excellent communication and organizational skills working across facilities, business lines, and responsibilities
• Meet or exceed Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly
• Through collaboration and teamwork, drive the development and implementation of best practices and innovations
• Support compliance with JLL’s audit and compliance standards in facility management, financial management and operational policies and procedures
• Supervise vendors, contractor performance, project schedules and budget during normal and off hours including weekends when necessary
• Utilize working technical knowledge of construction and light project management to gain cost and quality effective bids / quotes from vendors on behalf of the client

Administrative / Work Order Management:

• Manage the work order process and systems and associated data platform, as it specifically relates to performance management / reporting and maximizing client and Corrigo work order capability
• Serve as a point of contact to the account team for CMMS (Corrigo 7 Jira) systems for Facilities related questions, support issues, and requirements
• Responsible for production of recurring and ad-hoc account reporting. Reports may include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training
• Receive invoices, review for correctness according to work order data, and approve / deny vendor payment
• Manage certificate of insurance documentation

Sound like you? To apply you need: 

• Bachelor’s degree or equivalent work experience in Facilities, Construction or Project Management
• Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant
• Strong organizational / management, interpersonal and supervisory skills
• Flexible and adaptable to changing priorities
• Strong knowledge of real estate, construction, and project management
• Excellent verbal and written communication skills
• Proficient in MS Office, Excel and Share Point
• Computer proficiency in Computerized Maintenance management System (CMMS): Corrigo, 360 Facility, Maximo, etc.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.