The Post-Closing Specialist is responsible for addressing any issues related to closed loans that could result in a TRID compliance violation or ultimately prevent the sale of a closed loan. In doing so, the Post Closing TRID specialist will utilize the loan origination system (LOS) to monitor a closed loan pipeline, ensuring that any needed Post Consummation Closing Disclosures (PCCD’s) are issued in a timely manner and Federal, State, and Investor guidelines are met. Additionally, the Post Clo... more details
Description
CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Post-Closing Specialist is responsible for addressing any issues related to closed loans that could result in a TRID compliance violation or ultimately prevent the sale of a closed loan. In doing so, the Post Closing TRID specialist will utilize the loan origination system (LOS) to monitor a closed loan pipeline, ensuring that any needed Post Consummation Closing Disclosures (PCCD’s) are issued in a timely manner and Federal, State, and Investor guidelines are met. Additionally, the Post Closing TRID Specialist will maintain daily communication with the Post Closing TRID Team Lead regarding any pending issues, questions, or escalated loans.
Job Responsibilities:
- Review, analyze and research Investor deficiencies for remediation.
- Monitor a suspended closed loan pipeline requiring the issuance of Post Consummation CD’s.
- Review and obtain clarity from the Investor to determine documentation needed to cure defect(s).
- Perform Due Diligence review of assigned TRID conditions to determine the mortgage loan disclosures are accurate and comply with regulation timelines.
- Reviews and Compares Loan Estimate and Closing Disclosure documentation for errors based on information uploaded into the system and makes corrections to ensure the data entered reflects accurate/compliant information and meets all state and federal regulations.
- Completes data input for issuance of Post Consummation Closing Disclosure – verifying all final fees are accurate and reconcile to the Final Settlement Statement.
- Sends prepared Post Consummation Closing Disclosure via Encompass to the borrower or via US Mail with refunds when applicable.
- Work with internal departments to obtain needed documentation to cure deficient loans timely.
- Preparing formal written responses to investors to dispute invalid conditions.
- Accurately track and record all events and communications of the loan file.
- Monitor LOS System for updates on deficient loans or new conditions as received.
- Have a strong understanding of Agency and Investor guidelines and overlays.
- Meet daily production goals set by management and adhere to internal SLA timelines.
- Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.
- Work with all levels of management and third-party vendors.
Qualifications and Skills:
- Minimum of 5 years’ experience in recent mortgage closing and/or post-closing activities.
- Extensive knowledge of Regulatory and Investor guidelines for various loan programs.
- Excellent customer service skills.
- Proficient in Microsoft Office Suite.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
