Job Abstract

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

As an Assistant Nurse Manager, you will provide administrative, clerical, and practical support for the nurse manager. You will oversee RNs, LPNs, MAs and other patient care providers of a specified service line to ensure quality of care. Your primary duties will include but are not limited to:  
• Facilitating communication and collaboration among unit staff and other departments.  
• Ensuring continuity of patient care information between shifts, coordinates patient admitting, discharges, transfers, and other operational issues.  
• Reviewing major operational patient care issues with Nurse Managers.  
• Providing ongoing clinical evaluations of nurses and other direct and indirect patient care provided on assigned unit/area.  
• Counseling employees on performance issues, administers initial corrective actions, and collaborates in monitoring attendance issues.  
 
The ideal caregiver is someone who: 
• Has High-level management and leadership skills.  
• Has written and verbal communication skills.  
• Has teamwork and motivational skills.  
• Has organizational and multitasking skills.  
• Can provide emotional, spiritual, and psychological support to patients.  

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

Job Responsibilities:

• Oversees nursing personnel and patient care providers in the clinical setting.
• Coordinates activities to ensure quality and safe patient care.
• Anticipates and resolves patient care and personnel issues.
•  In conjunction with the clinical manager, assures maintenance of annual staff competencies and continuing education. 
• Performs duties of the RN Ambulatory as needed. Collaborates with care coordinators to ensure smooth and effective  transition of care.  
• Participates and/or coordinates committees, task forces, and continuous improvement activities.
•  Participates in department leadership meetings. 
• Ensures compliance with regulatory standards and patient safety initiatives.   
• Assumes responsibilities of the clinical manager as needed.
• Other duties as assigned.

Education:

• Graduate of an accredited school of nursing. BSN required.

Certifications:

• Current state licensure as a Registered Nurse (RN).

• Basic Life Support (BLS) through American Heart Association (AHA)

Competencies (Complexity of Work):

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Ability to function in a variety of medical situations.
• Professional behavior/appearance required, ability to focus on patient safety, teamwork, patient outcomes, patient experience and quality improvement.
• Strong communication and interpersonal skills required.
• Strong leadership, communication, problem-solving, decision-making and conflict resolution skills required.

Work Experience:

• Minimum two years recent experience as a Registered Nurse required. Previous supervisory experience preferred

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires corrected hearing and vision to normal range.
• May requires some exposure to communicable diseases or bodily fluids.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities