CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Junior Post Closing Specialist will be responsible for obtaining daily suspense reports from Investors. Assist in logging of incoming conditions from Investors to LOS system. Upload documentation to the Investors sites for curing and purchasing of loans. Use reporting to monitor the aging of loans and obtaining pay histories when applicable. Document receipt of collateral packages for CEMA and COOP loans and promptly ship to investors. Provide updates on status of assigned loans. Process collateral request between warehouses and Investors. Work with Secondary for loan eligibility and allocations.
Job Responsibilities:
- Manage shared mailboxes for Post Closing departments.
- Pull daily Suspense reports from Investors sites to identify loans that have been suspended for purchase.
- Log notifications of suspense information in the system; documenting the date of the first condition issued on the loan daily upon receipt of the suspense condition and the suspense(s) cure by date.
- Review the closed loan file to determine if suspense item(s) are already in the loan file and submit to the Investor for review and curing of suspense.
- Work with internal and external departments, and clients to obtain needed documentation to cure suspense items timely.
- Log documentation received in LOS, and upload suspense documentation promptly to Investor sites for review and purchasing of the loans.
- Monitor daily condition reports from the investor for updates on suspended loans or new conditions as received.
- Monitor a pipeline to ensure all loans shipped are either conditioned or purchased in a timely matter.
- Provide updates on the status of assigned loans with Investors to Lead.
- Process collateral request with warehouses and send notification to Secondary when eligible for allocation.
- Process request for Pay histories on aging loans through the Loan Servicing Department
Qualifications and Skills:
- Minimum of 1 year experience in recent mortgage closing and/or post-closing activities.
- Excellent customer service skills with internal employees and external vendors.
- Experience using loan origination and/or servicing systems.
- Proficient in Microsoft Office Suite.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
