Service Champions the #1 Industry Leader on the West Coast as a Premier Provider of Residential Heating, Plumbing, and AC. Voted Top Places in Orange County, by the OC Register for the last 7 years in a row, and we are proud to carry this honor! We're driven by our 7 Core Values: Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability, as well as our "Good Deeds for Free" brand promise. Service Champions in Brea, our flagship location, has an immediate opening for a... more detailsn experienced Rehash Coordinator/ Inside Sales Rep for our Plumbing Department. The successful candidate will have knowledge of residential plumbing services, comfortable using Service Titan (or similar software), and have a proven track record in service & equipment sales. This is a full-time, hourly position, eligible for commissions on top of base pay, reporting to the Inside Sales Manager. Great opportunity for a driven, motivated individual. DUTIES AND RESPONSIBILITES Make outbound sales calls to past and present proposed business opportunities minimizing customer defection. Generate proposals for clients by communicating Service Champions value proposition. Express empathy and compassion, taking full ownership of the client's satisfaction Proactively gain and maintain a full understanding of our portfolio of products and services Efficiently enter detailed records of customer interactions and actions taken. Achieve productivity standards and goals set by the company while maintaining high quality calls and following expected call flows and scripts Deliver sales results that meet and or exceed sales goals established by management. SKILLS AND QUALIFICATIONS - Proven track record of success in an inbound or outbound sales role. Dedicated to providing superior customer service. Exceptional phone and interpersonal skills Exceptional written and verbal communication skills. Strong negotiating skills. Able to manage multiple priorities within a fast-paced, deadline driven, multi-discipline, structured environment. Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner. Ability to talk and type accurately; typing speed of at least 40 wpm. Proficient in Microsoft Word, Outlook, Excel. Availability to work weekday shifts between 7:00 am and 8:00 pm, occasional Saturdays EDUCATION AND EXPERIENCE High School diploma or equivalent required, college preferred Minimum of 3 years of proven sales experience in a commission environment
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