Job Abstract

Coordinates the release of customer orders or works out an alternative solution for order exceptions, such as being over the credit limit or a past due receivables situation. If a partial order release creates the possibility that a balance will exceed the credit line, employee is responsible for following with inside sales to ensure balance of order is put back on credit hold. Maintains a designated customer portfolio and utilizes Dun & Bradstreet reports and financial statements to perform cre... more details

Credit Administrator

Job LocationsUS-CA-Cypress

Job ID: 2024-2169
Category: Accounting/Finance
Type: Regular Full-Time

Overview

Why Work At Multiquip?

Multiquip Inc has been in business for 50 years, with our parent company ITOCHU International Inc. who is part of the Fortune Global 500 companies. We are one of the largest, diversified manufacturers and suppliers of excellent quality products. Multiquip’s comprehensive product portfolio includes light to medium construction equipment, power generators, and lighting.

Join our team as a Credit Administrator!

The Credit Administrator is responsible for analyzing credit data to estimate degree of risk involved in extending credit to customers. Works on various analytical projects requiring SAP and strong excel skills. In addition, employee is responsible for credit and financial analysis as well as collections and customer service for a portfolio of customers.

Responsibilities

Essential Duties and Responsibilities:

Coordinates the release of customer orders or works out an alternative solution for order exceptions, such as being over the credit limit or a past due receivables situation. If a partial order release creates the possibility that a balance will exceed the credit line, employee is responsible for following with inside sales to ensure balance of order is put back on credit hold.
Maintains a designated customer portfolio and utilizes Dun & Bradstreet reports and financial statements to perform credit analyses of customers in the portfolio for purpose of managing credit lines and receivables risk.
Conducts extensive communications with customers within the portfolio by phone and email to manage collections, resolve payment disputes and to resolve any difficulties interfering with receiving payment.
Coordinates with the sales team regarding the resolution of customer disputes that have reached an impasse.
Tactfully escalates to higher level personnel within customer accounts to negotiate a mutually acceptable resolution to payment issues and disputes.
Complies with internal control requirements and observes the division of duties required by those internal controls.
Obtains approval from either the Director of Corporate Credit or the Manager of Credit Support for all changes or additions to the Customer Master File.
Performs additional duties and works on various projects as assigned.

Qualifications

Education and/or Work Experience Requirements:

Associate Degree in Accounting, Business or related discipline preferred. A minimum of 1 to 3 years of credit analysis and collection experience in a high volume environment is required. Certifications or designations earned through the
National Association of Credit Management are desirable.
Ability to read, analyze, and interpret and understand general business periodicals, professional credit management journals, and technical data relevant to the position. Ability to write reports, business correspondence, and document procedures and processes.
Ability to effectively present information and respond to questions from co-workers, interfacing departments, managers & supervisors, customers, and the sales team.
Ability to understand and analyze customer financial statements, calculate standard financial ratios, and make credit decisions based on the analysis. Able to effectively communicate, explain and illustrate financial and accounts receivable matters to customers and internal departments.
Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.
Ability to develop, negotiate and communicate effective solutions to everyday problems involving the management.

Computer Skills

To perform this job successfully, an individual is required to be proficient in Microsoft Excel and Word. Also required to work effectively with credit management financial modules in SAP or that of other similar vendors.

Certificates, Licenses, Registrations

Certifications or earned designations from National Association of Credit Management are desirable.

Other Skills and Abilities

Strong verbal and written communication skills, strong interpersonal and negotiating skills, ability to manage projects from beginning to end, advanced expertise or knowledge of collection processes and the ability to manage multiple projects simultaneously.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

Compensation and Benefits

Base pay range of $26.00-$30.00/hour
Start at 4 weeks of Paid Time Off (PTO) per year
11 Paid Holidays
Volunteer Time Off
Affordable Medical Plans; HMO & PPO plan options
Vision & Dental plans (including orthodontic coverage)
Company paid Life, AD&D, and long-term disability Insurance
401(k) plan including discretionary Company Match
Tuition Reimbursement up to $5,250 a year
MetLife Hyatt Legal plans
Employee Assistance Program

Multiquip provides competitive pay and benefits and supports our employees through our values of safety, integrity and respect.

Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (www.dhs.gov/E-Verify) is used to verify a candidates’ legal right to work in the U.S.

Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.

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