Under the direction of the Corporate Director of Housing Services the Housing Full Services Partnership (FSP) support staff provides client move in support; pick up, inventory and delivery of donations, repair assessment of Master Lease housing sites, purchasing of household supplies, assists with all housing social events and all other supportive services as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Encourages and promotes an environment that is strength based to assist clients in meetin... more details
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
What We Offer
- Pay Range: $16.93 an hour. Compensation may vary based on skills, experience, education, and location.
- We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
- Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
POSITION SUMMARY:
Under the direction of the Corporate Director of Housing Services the Housing Full Services Partnership (FSP) support staff provides client move in support; pick up, inventory and delivery of donations, repair assessment of Master Lease housing sites, purchasing of household supplies, assists with all housing social events and all other supportive services as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Encourages and promotes an environment that is strength based to assist clients in meeting their individual goals.
• Outreaches and networks with food banks, community/private donors and Non-profit service providers within Los Angeles County to create ongoing donations (i.e. shelter partnership, furniture, appliances, food etc.) and maintains a listing of all donors.
• Coordinates pick up, delivery and distribution of all donated household, cleaning, office and hygiene supplies for all housing sites.
• Completes monthly inventory and distribution reports and submits to direct supervisor.
• Provides consumers with move in assistance by coordinating delivery of needed appliances, furniture and personal belongings to new housing placement.
• Conducts master lease property site inspections, troubleshoots/assesses needed repairs, and submits repair request forms for approval to Housing Department designee in a timely manner and within appropriate time frames, schedules and coordinates repairs to maintain property beautification.
• Conducts housing search, pre-inspections, quarterly site visits of SPC/Section 8 units to ensure Housing and Urban Development (HUD) compliance.
• Reports all client mental health issues to Treatment/Housing teams in a timely manner, to troubleshoot and coordinate appropriate supportive services for clients and program benefit.
• Assists with the coordination of program Social Events, such as set up/tear down, clean up and transportation of necessary supplies.
• Completes and submits reports and documentation expectations within the timelines established by the Program for service delivery per Agency requirements and provides services consistent with program needs pursuant to funding source directives, Pacific Clinics’ protocol and Health Insurance Portability and Accountability Act (HIPAA) compliance requirements.
• Drives Agency-provided or personal vehicles for consumers, staff and others, as needed.
• Attends and participates in staff meetings to provide input towards program development and staff training.
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ORGANIZATIONAL RELATIONSHIPS/INTERACTION:
Initiate and maintain professional interactions and communication with Clinic’s employees and/or others.
EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:
• High school diploma/GED and/or one (1) year of related experience in the areas of customer service and/or shipping and receiving preferred.
• Demonstrated experience and ability to relate to a culturally diverse clientele and staff.
• Bilingual skills in the appropriate language for the Clinics’ clients are highly preferred.
• Must demonstrate ability to work as part of a multidisciplinary team.
• Must be able to work under minimal supervision.
• Possess strong community outreach skills.
• Communicate effectively both verbally and in writing.
• Strong paperwork and documentation skills.
• Establish and maintain effective working relationships with coworkers, clients and community agencies.
• Effectively assist with housing activities in multiple service sites both within the agency and in the community.
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.
PHYSICAL DEMANDS:
While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must be able to life and/or move items up to 20 lbs., and periodically up to 50 lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required.
SITE SPECIFICS:
A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor.
---------------------------------------- ---------------------------
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
