This position will be working in the PRCS Department - Transit Division Office and specializing in transportation programs.
Under general supervision, performs specialized technical and administrative support of departmental managerial functions; coordinates and oversees assigned functions and programs; serves as a technical resource for assigned area; performs other related duties as required.
DISTINGUISHING CHARACTERISTICS:
The Management Analyst position is a journey level support class responsible for the performing specialized technical and administrative support for assigned programs and functions. Incumbents are expected to perform the full scope of assigned duties.
SUPERVISION RECEIVED/EXERCISED:
Receives general supervision from management level staff in assigned department. Incumbents in this class may exercise technical and functional supervision over assigned staff.
ESSENTIAL FUNCTIONS: (include but are not limited to the following)
Provides assistance to the Director of Parks, Recreation and Community Services; City staff, and the public regarding City's transit system.
Participates in the development and implementation of goals, objectives, policies, and procedures; participates in the preparation and implementation of the Transit's operating budget; monitors all expenditures; recommends the purchase of equipment and materials; prepares cost estimates for operations activities.
Compiles data and prepares reports in accordance with general guidelines; writes agenda reports.
Coordinates programs in assigned areas, serves as a liaison with outside agencies, other City departments, contractors, and/or vendors.
Initiates and prepares correspondence, public notices, newsletters, and brochures.
Responds to inquiries and provides technical and administrative assistance to resolve complaints, or refers to appropriate authority.
Coordinates activities with other City departments in the performance of assigned tasks; assists others in the performance of related tasks.
Attends and participates in professional and community meetings; stays current on issues relevant to the assigned field; establishes and maintains a customer service orientation within a department.
Responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
Establishes positive working relationships with representatives of community organizations, State/local agencies, City management and staff, and the public.
May be exposed to confidential and privileged information during the course of duties, which should be maintained as such.
Performs other related duties as required.
Physical, Mental and Environmental Working Conditions:
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal service. Additionally, need to lift, drag, and push files, paper, and documents weighing up to 25 pounds is required.
The City of Whittier encourages applications from qualified Individuals with disabilities as defined by the Americans with Disabilities Act and California Fair Employment and Housing Act. Individuals who require accommodation in the application or testing process must provide the Human Resources staff at least 5 working days prior to the application deadline or 5 days prior to the testing process so that a reasonable accommodation may be made. Persons requesting a reasonable accommodation will be required to provide documentation of such need. Seeking or receiving an accommodation by the City will have no negative impact on an individual's application or employment.
(The following are minimal qualifications necessary for entry into the classification.)
Education and/or Experience: Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Management Assistant. A typical way of obtaining the required qualification is obtaining a Bachelor's Degree in public or business administration or a related field and two (2) years of administrative duties. Previous experience in a Transit Agency is desirable.
License/Certificate: Possession of, or the ability to obtain, a valid Class C California driver's license may be required.
KNOWLEDGE/ABILITIES/SKILLS: (The following are a representative sample of the KAS's necessary to perform essential duties of the position.)
Knowledge of:
Principles, practices, and technique related to assigned position; research; technical analysis; program coordination; general clerical and administrative procedures; organization and functions of assigned department; methods and procedures of budget preparation; basic principles of mathematics; applicable Federal, State, and local laws, codes, and regulations; methods and techniques of scheduling work assignments; standard office procedures, practices and equipment; modern office equipment, including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling, and grammar; occupational hazards and standard safety practices.
Ability to:
Ability to perform specialized technical and routine administrative tasks; conduct research, perform analysis, and prepare and present reports of findings; coordinate assigned programs; perform mathematical calculations quickly and accurately; interpret, explain and apply applicable laws, codes, ordinances, and regulations; read, interpret and record data accurately; organize, prioritize and follow up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.
Skill to:
Operate an office computer and a variety of word processing and software applications.
