Provides a positive first impression to all who enter the community Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate. Receives and processes mail for community staff Accept all outgoing mail/packages Maintains and updates log of all emergency phone numbers Completes new admission sign ins Assists in sales process by performing tasks in support of special events and tours Performs other general administration ... more details
Concierge/Receptionist - Move-In Coordinator
Maplewood at Cuyahoga Falls 190 West Bath Rd Cuyahoga Falls, OH
Want to know what makes our employees eager about going to work every day? The people we serve. Being apart of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge's to become part of our family. We invite you to take your first step toward a rewarding career with us!
What we offer
Competitive wages
Flexible shifts
Paid training & uniforms
Growth opportunities
Bonus & incentive programs
Competitive Benefits Package: including medical, dental, vision, 401K, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees
Primary Responsibilities:
Provides a positive first impression to all who enter the community
Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate.
Receives and processes mail for community staff
Accept all outgoing mail/packages
Maintains and updates log of all emergency phone numbers
Completes new admission sign ins
Assists in sales process by performing tasks in support of special events and tours
Performs other general administration duties as necessary
Schedules the lease signing with the resident/responsible party
Assist the sales team in maintaining a thorough working proficiency in YARDI
Responsibilities include assisting the sales team in managing the community’s sales & marketing database, coordinating and obtaining all required move-in paperwork and preparing the resident’s community file. The Move-In Coordinator will conduct the resident’s orientation to the community and ensure each residents move to their new home at Maplewood Senior Living is smooth, successful, and meaningful.
Education/Experience/Licensure/Certification
High School Diploma required
Ability to handle multiple priorities
Must possess strong interpersonal skills and capable of relating to a variety of people and personalities
Should enjoy working with the senior population
Personal initiative and sound judgment are also required
Must have word processing and clerical skills
Maplewood Senior Living conducts pre-employment screening including background check, drug screening and reference checks.
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