Customer Relationship Management: - Cultivate and maintain strong relationships with key decision-makers and stakeholders within assigned aerospace and defense accounts at both the engineering and leadership levels. - Understand customers needs, challenges, and goals to provide tailored solutions and ensure customer success. Account Growth and Retention: - Develop and execute account plans to achieve and exceed revenue targets. - Proactively address any issues or concerns to ensure customer rete... more details
We are seeking an experienced and dynamic Senior Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for managing and growing relationships with our top-tier customers in the Aerospace, Defense, and Government market. The ideal candidate will possess a deep understanding of the industry, a proven track record of successful account management, and the ability to drive business growth through strategic partnerships.
This opening is a high-impact opportunity to further develop Enterprise accounts within our Aerospace/Defense/Government sector and enable continued success and growth in NI’s overall Aerospace/Defense/Government Strategy.
The successful candidate will have responsibility for developing and executing an Account Growth Plan in partnership with key stakeholders. (Field Applications Engineering where applicable, Business Development Managers, Aerospace/Defense/Government Business Unit, etc)
Responsibilities:
Customer Relationship Management:
· Cultivate and maintain strong relationships with key decision-makers and stakeholders within assigned aerospace and defense accounts at both the engineering and leadership levels.
· Understand customers needs, challenges, and goals to provide tailored solutions and ensure customer success.
Account Growth and Retention:
· Develop and execute account plans to achieve and exceed revenue targets.
· Proactively address any issues or concerns to ensure customer retention and loyalty.
Strategic Planning:
· Collaborate with internal teams, including sales, marketing, and product development, to develop and implement strategic account plans.
· Stay informed about industry trends, competitive landscape, and customer needs to identify new business opportunities.
Forecasting and Reporting:
· Provide accurate and timely sales forecasts, reports, and updates to senior management.
· Utilize CRM systems to maintain detailed account records and track sales activities.
Requirements:
· Bachelor’s degree in Engineering, Business, Sales, Marketing, or a related field.
· US Citizenship
· Proven experience in senior-level account management within the aerospace and defense industry or experience as a test engineer using NI products.
· Have or willing to take residence near assigned accounts.
Preferred Qualifications:
· Strong understanding of aerospace and defense technologies, products, and market dynamics.
· Experience selling to engineering leadership, including directors and VPs.
· Excellent communication, negotiation, and interpersonal skills.
· Strategic thinker with the ability to develop and implement effective account plans.
· Results-oriented with a track record of achieving and exceeding sales targets.
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