Job Abstract

Although we’re now a global fintech with offices all over the world, we’ve stayed true to our roots. We design our digital products with intention, conscious of the unique challenges our customers face every day and we work hard and innovate to provide the right solutions. About the position: The Account Receivables department is looking to backfill a position within Mexico's team, providing assistance to our agencies and branches. This position requires a very analytical person with self-discipline, determination, and a positive attitude. This is an entry-level - mid-level position.

• Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year minimal)
• Organization and time management Skills
• Mathematical and Computer Skills
• Knowledge in spreadsheets

Trilingual – English, Spanish, and French advanced language knowledge

• Make collections calls and collect on past due balances
• Develop strong customer focus and high service level relationships with internal and external clients
• Assist in the daily operations of the Accounts Receivable department
• Provide ad hoc information and data analysis as requested
• Meet established timelines, and pre-defined goals for assigned work