Job Abstract

C.H. Robinson is looking to fill a Compliance Analyst position. In this role you will be responsible for auditing and training on US Customs related processes to ensure branch compliance with US Customs regulations. These responsibilities include supporting Customs Entry Writers, helping to maintain satisfactory compliance scores, as well as regularly communicating with branch clients to ensure compliance of entry transactions and import programs, all while demonstrating strong customer service and organizational skills.

***This role can be based out of any C.H. Robinson Global Forwarding office in the United States. We offer a flexible work environment that allows for remote work.

RESPONSIBILITIES

• Perform branch customs audits and provide feedback in order to maintain satisfactory compliance scores for the following: US Corporate Compliance Audits, Branch QLCB Audits, VIP Account Audits and In-Bond Audits
• Process and monitor Entry Cancellations, Post Summary Corrections, etc.
• Support clients in responding to Customs Forms 28, Customs Forms 29, Entry Resolution Requests, etc.
• Provide guidance to brokerage employees on how to respond to customer and government inquiries
• Administer applications, renewals, and invoicing of Continuous Bonds
• Handle and oversee the branch Automated Clearinghouse Statement
• Retrieve ACE Portal Reports for clients set up on Periodic Monthly Statement (PMS)
• Host department trainings to keep brokerage employees abreast of pertinent industry changes and system updates
• Identify and execute Customs consultative services and generate and facilitate leads for trade policy

QUALIFICATIONS 

Required: 

• High School Diploma or GED
• Must possess Customs Broker License or be within the application process
• Become or maintain Certified Customs Specialist status with the NCBFAA
• Minimum 2 years of experience working in Customs brokerage or other compliance/regulatory setting

Preferred: 

• Extensive Knowledge of U.S. Customs entry processes and partner government agency regulations
• Associate’s or bachelor’s degree from an accredited college or university
• Strong communication, prioritization, and multi-tasking skills
• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work and communicate across the branch network
• Values a diverse and inclusive work environment

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.