Job Abstract

Our first store opened on January 2nd, 1980, in Anaheim, CA and since then we have grown to 40+ stores in 4 counties: Los Angeles, Orange, San Diego, and the Inland Empire. We offer our customers a full-service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to a sizeable section of domestic and imported Latin American grocery goods to provide a Mexican homeland experience. We are always looking for great people to join as a member of the Northgate Family. We look for enthusiastic people with the potential and desire to grow with us. We strive to create a great work environment that is positive and fun; where people have meaningful work, where individuals have a sense of belonging and feel appreciated, valued and secure. If you are passionate about food, are customer focused, team oriented, and want to be a part of our family, we invite you to apply! We offer flexible schedules, opportunities for growth, and 20% discount for you and one other family member in your household for most purchases made at Northgate. To learn more, please visit www.northgatemarkets.com

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

Leadership

• Ensure that all associates are trained in the store's method of performing activities and functions.
• Maintain a positive work environment and ensure a fair and consistent treatment of all associates.
• Meet department Voice of the Customer / SMG standards.
• Set a positive example of the company values and excellent customer service.
• Recruit, select, on-board, coach, and develop the best associates possible to achieve store, company, strategic and tactical goals.
• Set clear performance expectations for associates and follow-up with timely performance evaluations and proper compensation.

Operations

• Adhere to all local, state, and federal regulations (e.g. weight and measures, COOL)
• Maintaining & recording accurately inventory levels to maximize sales and optimize gross profit.
• Follows merchandising standards and systems as defined schematics, productions planning, merchandising and display standards, known loss tacking.
• Enforce and manage the local vendors to ensure proper service and inventory levels and standards.
• Follow approved receiving procedures to ensure product quality and rotation.
• Ensure that the correct retail prices are displayed in the scale labels and price tags and communicate any price discrepancies to the Scan Coordinator.
• Maintain inventory control to ensure freshness, product quality and turnover for maximum sales and return-on-investment.
• Control excessive use of utilities and water.
• Control supplies inventory and expenses.
• Ensure that proper cleaning routine is conducted at the end of the shift in accordance with the Company procedures.
• Greet all customers and provide them with prompt and courteous service.
• Execute all department programs to ensure that the customer service, employee productivity, and meat cases presentation are being met.
• Implement all merchandising plans (e.g. schematics, new items, promotional programs) issued by the support center.
• Oversee that all meat cuts are properly trimmed and displayed.
• Ensure that all associates are utilizing the correct PLU that corresponds with the proper product trays in accordance with the weights and measures regulations.
• Perform any other work-related duties as assigned.

Safety

• Inspect and maintain equipment in good working conditions and immediately report any maintenance or equipment issues to Store Management.
• Comply with company safety policies and procedures and ensure that all department associates do so as well also.
• Participate in store's safety committee.
• Notify Store Team Leader of safety policy violations that require disciplinary action.
• Meet Northgate Standards / County Regulations on safe food handling.
• Perform/manage all daily safety observations.
• Comply/train with all department safety regulations.
• Perform/manage daily Axonify participation.
• Comply/train with recipe guidelines.

REQUIREMENTS AND CONDITIONS:

Education/Experience

• High school diploma required; some college background preferred.
• Minimum 3 years of experience in a kitchen environment or equivalent combination of education and experience.
• Must be able to be relocated to a store within 20 miles from home depending on the needs of the business.

Certificates/Licenses/Registrations

• Food Handlers Certification
• Department Manager Training
• Sexual Harassment Prevention/Respect Values Training/Boss to Coach/Leading Through People
• Issue Free Training

Skills Required

• Must be able to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, volume and to apply concepts of basic algebra.
• Ability to verify vendor invoice charges and counts, and complete required accounting reports.
• Good listening and communication skills
• Speak the English language to a level that provides good customer service.

Physical Demands and Work Conditions

The physical demands and work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle, finger, or feel objects, tools or controls.
• The employee must occasionally exert or lift up to 80 pounds.
• Be able to climb a ladder to retrieve items stored in overhead racks such as trays and wrapping material.
• Have enough physical mobility or agility to be able to respond quickly to fire or other emergencies and enough dexterity to disassemble and clean meat department saws, grinders, and other equipment.
• Be able to work continuously in refrigerated coolers and cutting rooms and be able to endure working under temperature extremes (as low as 20®F below zero) in frozen food storage boxes for up to 40 minutes at a time wearing protective clothing, (taking breaks).
• Typically, the noise level in the work environment is moderate; however, on occasion, it can be extremely noisy when the employee must enter the compressor/machine room to check on refrigeration equipment or when working with power tools and equipment.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Truck drivers must be able to pass a standard drug test and qualify as being "drug-free" under the legal and medical guidelines permitted by the Drug-Free Workplace Act of 1988.” All other employees not subject to the U.S. Department of Transportation drug and alcohol rules and comparable state laws, must be able to pass a pre-employment drug test, which will not screen for non-psychoactive cannabis metabolites.

Northgate Markets is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Northgate Markets will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Employment and Housing Act (Ban the Box Law).